Working at Scale: A Practical Leadership Skills Programme for Practice Managers 2023

Posted by: elliejullens - Posted on:

Please note that this programme is now fully booked, if you would like to be informed of any spaces become available, please complete our expression of interest form

“If you’re a Practice Manager in Primary Care, then this ‘Working at Scale’ skills development programme is likely to be of interest to you or a colleague”.

The NHS Leadership Academy South West are delighted to announce this programme providing support and development for Practice Managers with a focus on their personal skills of leadership and collaboration to ‘work at scale’.  It is designed to equip Practice Managers with the tools, skills, strategies and networks to lead, manage and influence change within their teams and their Primary Care Networks (PCN’s).  It will create time to consider how PCNs and the Fuller Stocktake Report are shaping the way healthcare is delivered locally, regionally and nationally, and to support the voice of the Practice Manager in the Integrated Care Systems.

The purpose of the programme is for Practice Managers to have an opportunity to step away from their busy operational environment and spend time networking, sharing best practice and working ‘on their local healthcare environment’ rather than ‘operationally in it’.  It is not about how to be a Practice Manager, rather how to develop the skills that will support you to be effective in the role and to enable you to connect with other managers to help build a regional support network.

Specifically, the programme aims are to:

  1. Provide a robust learning environment to develop ideas, strategies, skills and tools to drive Primary Care Networks forward, as appropriate
  2. Give time and space away from the busy operation to help shape, plan build and deliver change across the Practice Manager’s PCN and more widely across the South West Region
  3. Work with others on common challenges within Primary Care and develop ways of working in collaboration, co-production, and joined up thinking
  4. Develop and enhance leadership skills and strategic thinking, and how to engage others in change
  5. Enhance and develop a personal network of other Practice Managers as well as healthcare leaders and decision makers in Primary Care.

Attending the Programme

This programme will be delivered virtually using the Teams platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical.

Throughout the programme participants will be encouraged to learn and work collaboratively, sharing ideas and developing a sense of unity and understanding.  They will be introduced to the latest thinking and will broaden their understanding of the different perspectives of stakeholder groups, enabling them to make more informed decisions around working in collaboration with others.

During the programme participants will have the opportunity to work in small groups on a change theme where they can apply their knowledge and skills in an improvement project.  Delegates will also have access to Aspire’s Digital Learning Hub, an on-line training platform designed to enhance the remote learning experience, and includes access to a range of management tools, programme handouts, videos, questionnaires, further reading material, and personal learning activities (a range of pre and post workshop activities) to embed learning in a supportive and practical way.   

The programme is led and facilitated by experienced tutors from Aspire Development who have been developing and delivering this programme over the last 3 years. Throughout the programme you will have the opportunity to listen to and share ideas and experiences with guest speakers and subject matter experts in healthcare.

WorkshopWorkshop overviewDates
M1 Strategic Leadership – The Big Picture  An opportunity to collectively get to grips with the present and future priorities and challenges for primary care with a focus on strategic thinking, planning and developing a vision. Identify priority areas of personal focus (work-based project/initiatives) to move forward during the programme.Wednesday 25th Jan 9.30 – 12.30
M2 Leading Primary CareTo develop the leadership skills required to build high performing teams at scale for the benefit of patients and communities, whilst maintaining wellbeing, effectiveness and EDI.  To think about personal impact on workplace culture and demonstrate Compassionate and Inclusive Leadership.Wednesday 8th Feb 9.30 – 12.30
M3 Strategies for Collaboration and InfluencingTo recognise local/regional opportunities for collaboration, multi-disciplinary working within integrated care systems, and effective resourcing.  A focus on wider community perspectives and on health inequalities. To understand own working preferences, building on strengths and using a diagnostic tool to appreciate behaviours of self and others. To develop influencing strategies to build confidence in interactions with stakeholders and decision-makers when working more broadly across teams, networks and systems.Wednesday 8th March 9.30 – 12.30
M4 Leading ChangeTo understand the drivers of change and develop the skills needed to lead transformational change of people and process. To gain insight into the ‘whats’ and ‘hows’ of tools to support change/project initiatives. To increase understanding of technological advances which are shaping future healthcare. Wednesday 29th March 9.30 – 12.30
Finale EventAn opportunity to share experience, project progress, learning and to plan ‘what next’, taking ownership of personal performance (attended by key regional Primary Care stakeholders).  It will also be used to put in place Action Learning Sets and/or a platform for ongoing peer support.Wednesday 19th April 9.30 – 12.30
 All events will run on Teams from 09:30 to 12:30 You must be available on all of the above dates

Please note that this programme is now fully booked, if you would like to be informed of any spaces become available, please complete our expression of interest form

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